According to Law no. 144/2015 we inform you that, in the event of a dispute, the consumer may use an Alternative Dispute Resolution (RAL):
Rua Damião de Gois, 31 – Loja 6
T.:225 508 349 / 225 029 791 / F: 225 026 109
E-mail: firstname.lastname@example.org / Web: www.cicap.pt
The consumer may also use a "online dispute resolution" (RLL) system, the online dispute resolution (ODR) platform, which has the power to resolve disputes relating to contractual obligations arising from sales contracts or online services .
More information at Portal do Consumidor www.consumidor.pt.